FREQUENTLY  ASKED 
QUESTIONS

YES, we will have a hybrid edition from 23 to 25 June, with a Trade Fair, Chocolate Makers’ Forum and Amsterdam Sustainable Cocoa Conference. There will be no consumer event. Stay tuned through our social media to hear the latest news.

The ticket sale has started. Go to our TICKETS page. There you will find an overview of all tickets, prices, as well as our shop.

CHOCOA is organized by Equipoise, a social enterprise, and not subsidized by public organisations. CHOCOA 2022 is not your standard webinar. Like last year, CHOCOA 2022 is held on a professional virtual platform, providing you with a real-life event experience, networking facilities, and meeting spaces. More than just listening to the speakers in our program, our platform allows you to interact on a one-on-one basis with speakers and other participants. Building this platform is very expensive and such experience cannot come for free.

Follow CHOCOA on social media or sign-up for our newsletter to be the first to know when a discount becomes available. *Note: partners, press, and members of associations that collaborate with CHOCOA will be provided with a personal discount code upon request.

Yes, you can request a free Press-Pass at info@chocoa.nl However, note that you can only request a free Press-Pass if you are specialized press that is relevant to the objectives of CHOCOA, which are “promoting and improving market access for sustainable cocoa and chocolate.”

The event will start on June 23rd at 10.00 Central European Time (CET).

Yes, with any CHOCOA 2022 ticket, you can participate in the ASCC, the CMF, partner programs, as well as take part in our dedicated matchmaking and networking opportunities. *Note some programs do overlap, so plan which sessions you want to attend to not miss anything.

All you need to participate in CHOCOA 2022 is a valid event ticket. However, we highly suggest setting up your event profile in time to get the most out of your network experience. Also, make sure you have stable internet connection beforehand, and attend the event on a computer or laptop using the latest version of Google Chrome. CHOCOA 2022 CANNOT be attended via a smartphone or tablet.

For the physical programme in Amsterdam of CHOCOA 2022: For visa requirements please contact our team at info@chocoa.nl We will only provide visa support for the staff of booths that have completed the registration procedure, including payment, and for visitors of the Chocoa program holding an all access ticket for the event. For the virtual programme of CHOCOA 2022: No, a Visa won’t be necessary. You can join our program from your home, office or anywhere you are!

If you have a booth, buyers can find you at our venue as well. You can take the initiative yourself by scheduling one-on-one meetings with any other CHOCOA participant (even in small groups) using our app. There will be a participant list where you can see other people’s profiles (Cocoa buyers, sellers, chocolate makers, distributors, retailers etc.) and schedule meetings according to your interests. Use our CHOCOA 2022 App to schedule your appointments after buying your ticket. This matchmaking facility is available 24 hours a day throughout the event. You don’t have to stick to Central European Time. If you’re based in the America’s and you want to meet someone else who is, you can do so when the Europeans are asleep. We will also turn our virtual matchmaking carousel several times a day. Make sure you have filled out your profile accurately, hop on and see who is there too.

Yes, CHOCOA 2022 is open to partnerships. Please contact the organizers Jack Steijn or Caroline Lubbers. They will send you our CHOCOA 2022 Partnership proposition and discuss the various possibilities to become a partner. Together with our partners, we strive to create positive change in the cocoa supply chain and create a larger market share for good cocoa and better chocolate. CHOCOA 2022 aims to truly connect the sustainable cocoa industry.

To become a speaker at CHOCOA 2022, please reach out to Jack Steijn, indicating the topic you want to present. They will let you know what possibilities are left and send you, our program.

Yes, we will have masterclasses and workshops for all those that are engaged in the fine flavour and craft chocolate markets. Look out for our Saturday June 25 program.

No, because of the uncertainty around COVID-19 based restrictions, there will be no Chocoa Chocolate Festival for consumers. Chocoa is still interesting for chocolate makers who are looking for customers, as we will invite retailers and distributors on our platform that you can try to meet through our matchmaking facilities.

To become a volunteer, please contact Katarina Hartgers. She will discuss the various possibilities to volunteer at CHOCOA 2022.

Before the event starts on June 23rd at 10 AM CET, you will receive multiple emails from us containing your personal login and credentials, a link to the event platform. If you can’t find the email with your personal login, credentials, and a link to the event platform, you will find a button on our homepage leading to the event.

Prior to the event, we will send you at least one email inviting you to fill out your profile. Please also check your spam/junk folder. Filling out your profile is very important and will make your event experience better as other participants can find you and your expertise in the participant list.

CHOCOA has discontinued the cooperation with GRIP for our app. Please download our new CHOCOA App once we announce it’s available in the App Store and on Google Play.

The app is needed during the event to get the most out of your participation. The CHOCOA app is built by Let’s Get Digital, our matchmaking and platform partner since 2020. With the app, you can easily stay tuned with event activities and schedule meetings with other event participants for network purposes. You can also use the app to enter the event platform. *Note that you cannot attend the actual event via the app as the app only has a complementary function. You can only participate in the event on a computer or laptop using the latest version of Google Chrome. CHOCOA 2022 CANNOT be attended via a smartphone or tablet.